Medium — Schedule ServiceCode: P177A

Charge Port Actuator Motor Jammed

The automated charge port door locking actuator pin mechanism has encountered a mechanical jam or internal motor electrical failure. The car cannot physically slide the metal security locking pin into the charging handle latch hook, preventing any high-power charging sessions from initiating.

Hyundai Ioniq 5 (2022+)Tesla Model 3, Model X, Model S (2017+)Tesla, Hyundai Model 3, IONIQ 5 (2020+)

Estimated Cost

$325

Repair Time

1-2 hours

Difficulty

Shop Recommended

Can I Fix This Myself?

Professional Service Recommended

This repair involves high-voltage components or specialized equipment.

What professionals will use:

Professional scan toolHydraulic liftHigh-voltage safety PPE

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Step-by-Step Fix Instructions

  1. 1

    Examine the interior tracks of the charge port frame for stones, winter ice dams, or thick mud blocks.

  2. 2

    Gently push down on the automated locking pin rod channel using a non-marring tool to see if the linkage moves freely.

  3. 3

    Execute an explicit infotainment system scroll-wheel reset command sequence to cycle local actuator logic loops.

  4. 4

    Peel back the trunk interior sound deadening panel trim lining to locate the emergency charge port pull cord.

  5. 5

    Disconnect the low-voltage power supply connector leading down into the side port actuator motor block casing.

  6. 6

    Unbolt and install a fresh electronic charge port locking pin actuator motor drive assembly unit.

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Step-by-Step Diagnostic Wizard

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