High — Service SoonCode: P1A10

Ford High Voltage System Emergency Shutdown

The primary control module triggered an emergency isolation of the high-voltage electrical network to minimize arc risks. This hard fault typically stems from a breakdown or bad safety contactors inside the main battery distribution hardware.

Ford Mustang Mach-E / F-150 Lightning (2021+)Ford Mustang Mach-E, F-150 Lightning (2020+)

DO NOT DRIVE with active isolation fault — tow to dealer.

Estimated Cost

$950

Repair Time

Dealer visit required

Difficulty

Dealer Only

Can I Fix This Myself?

Professional Service Recommended

This repair involves high-voltage components or specialized equipment.

What professionals will use:

FORScan + OBD adapterFord dealer service

Use the diagnostic wizard below to gather information for your mechanic, then find a local EV specialist using the ad below.

Step-by-Step Fix Instructions

  1. 1

    Park safely and pull the low-voltage emergency service disconnect loop under the front hood.

  2. 2

    Inspect disconnect pins for damage and reseat firmly.

  3. 3

    Connect scan tool to read powertrain sub-modules and clear stored codes.

  4. 4

    Tow to a qualified service center with high-voltage platform hoists.

  5. 5

    Lower the main HV battery casing from chassis mounts.

  6. 6

    Replace faulty High-Voltage Battery Junction Box (HVBJB) relays and electrical bus bars.

Check Your Warranty Before Paying

Federal law requires EV battery warranty coverage for 8 years / 100,000 miles minimum. Many manufacturers offer 10-year coverage. An authorized dealership can confirm coverage for your VIN at no charge.

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Step-by-Step Diagnostic Wizard

Answer each question to narrow down the root cause of your P1A10 fault.

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